FAQs
You can register by clicking on the “Login” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions.
No. Registration is absolutely free
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.
Credit notes reflect the amount of money which you have pending in your greendelights.in account to use against future purchases. This is calculated by deducting your total order value minus undelivered value. You can see this in “My Account” under credit note details.
You can pay for your order on greendelights.in using the following modes of payment:
a. Cash on delivery
b. Credit and debit cards (VISA / Mastercard / American Express)
Yes it is absolutely safe to use your card on greendelights.in A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot and payment method. On the payment method page there is a box where you can enter any evoucher/ coupon code that you have. The amount will automatically be deducted from your invoice value.
Once you are done selecting your products and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the day and slot selected by you. If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations) we will credit 100% of your order value to your greendelights.in account.
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.
Delivery is free for orders above Rs 500. For any orders below that we charge Rs 40 as a delivery fee.
The minimum order for delivery is Rs 250 but we charge a nominal delivery charge of Rs 40 for orders below Rs 500 in value.
We do same day delivery provided you place your order before 11 am on the day you want delivery and availability of the products. Please note that we do same day delivery in certain areas only.